Shipping policy
Shipping
COFFEE
3 Ships Free - Purchase 3+ 1lb boxes or 12 pack Pods and receive free shipping.
1lb box or 12 pack Pods - $5.50
2lbs box or 12 pack Pods - $6.75
APPAREL
|
Delivery Time |
Order Subtotal |
Shipping & Handling |
|
|
|
2-8 business days |
$75 and over* |
FREE |
|
|
2-8 business days |
Under $75 |
$6.99 |
Free shipping with a subtotal of $75 for apparel and over excluding taxes and after any coupons or promotions.
Once you submit your order, processing typically takes 2-8 business days. Business days include Monday through Friday, excluding holidays. You’ll receive a confirmation email immediately after your order is placed.
Shipping costs are non-refundable. At this time we only ship throughout the United States.
Returns
Our policy lasts 14 days. If 14 days have gone by since your item has been delivered, we will not be able issue offer you a refund or exchange.
To be eligible for a return, your item must be unused / unworn and in the same condition that you received it, in the original packaging.
There are certain situations where partial no refund may be granted (if applicable)
- Any item not in its original condition, is damaged for reasons not due to our error.
- Any item that is returned more than 14 days after delivery.
-All items are subject to a 10% restocking fee, depending on their condition.
-To return your product, please contact us directly for return information.
Sale Items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@tuvilife.com. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.